Last Updated: September 3, 2026

1. Introduction

Kalpdham Infratech Private Limited (“we”, “us”, “our”) operates the KalpSetu mobile application (“App”).

This Privacy Policy explains how we collect, use, store, and protect information when you use the KalpSetu App.

By using the App, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you create an account or use our services, we may collect the following information:

  • First name, middle name, and family name
  • Email address
  • Mobile phone number
  • Gender
  • Residential address
  • City and postal/ZIP code
  • Occupation
  • Profile photograph
  • Information related to property or project enquiries
  • Photos, documents, or other files that you voluntarily upload through the App

We may also collect information required to authenticate your account and provide our services.

3. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Authenticate and secure your account
  • Provide access to real-estate projects and property information
  • Respond to your project and property enquiries
  • Contact you regarding enquiries or support requests
  • Process photos and documents that you voluntarily upload
  • Provide customer support
  • Maintain and improve the App
  • Protect the security and integrity of our services
  • Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes unrelated to the services provided through the App without appropriate notice or consent where required.

4. Camera, Photos and Documents

The App may request access to your device camera when you choose to take a photograph or upload project-related photos or documents.

Camera access is used only when you initiate an action that requires it.

You may also voluntarily upload photographs or documents through the App. These files may be securely stored using our cloud storage infrastructure and used for the purpose for which you submitted them.

5. Location and Google Maps

The App displays project locations using map services such as Google Maps.

The App does not collect your device’s GPS location or continuously track your location.

Project location information displayed in the App relates to the location of the property or project and is not your personal device location.

6. Property and Project Enquiries

When you submit an enquiry regarding a property or project, we may collect the information you provide, such as your name, phone number, email address, and enquiry details.

This information is used to respond to your enquiry and provide relevant assistance regarding the selected project or property.

7. How We Share Your Information

We may use trusted third-party service providers to operate and maintain the App, including providers for:

  • Cloud hosting
  • Database services
  • Cloud storage
  • Map services
  • Application infrastructure and security

These service providers may process information on our behalf as necessary to provide their services.

We do not sell your personal information to third parties.

We may disclose information where required by applicable law, regulation, legal process, or to protect our rights, users, or services.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain your account, handle enquiries, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, we may delete or securely dispose of it in accordance with our applicable data retention practices.

10. Account Deletion

You may request deletion of your KalpSetu account and associated personal information by contacting our support team.

To request account deletion, contact:

Email: support@kalpdham.com

Please provide sufficient information for us to identify your account and process your request.

Certain information may be retained where required by law or where necessary for legitimate legal, security, or business purposes.

11. Children’s Privacy

KalpSetu is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information through the App, please contact us so that we can take appropriate action.

12. Third-Party Services

The App may rely on third-party services and infrastructure providers to provide certain functionality, including cloud storage, database infrastructure, hosting, and map services.

These third parties may process information according to their own privacy policies and applicable terms.

13. Payments

The KalpSetu App currently does not provide online payment or online property booking functionality.

If such functionality is introduced in the future, this Privacy Policy may be updated accordingly.

14. Notifications

The App does not currently use push notifications for its services.

If notification functionality is introduced in the future, this Privacy Policy may be updated to describe how notification-related information is handled.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our App, services, legal requirements, or data practices.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage users to review this page periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.

Kalpdham Infratech Private Limited

Email: support@kalpdham.com

Website: www.kalpdham.com

Address:
66, Mohan Enclave,
Near Hotel Royal Palace,
Sagar, Madhya Pradesh, India